Tuesday, October 12, 2010

...THE JOB...

OK!!!...WELL...
It is what?...only my second day of actual on the job training (or shadowing) all last week was training on a computer program that was the worst program ever...every person that passed by me told me not to stab myself in the face and that if i can put up with the computer lessons i could deal with anything...it REALLY was NO FUN and by the 8th hour straight of it i was literally going out of my mind bc it was SOOO much information and really now that im actually doing what it was trying to tell me to do..i realize the same thing it was trying to teach me in 20 minutes actually takes about 5 seconds in real time. UGH. ANYWAY...this week...i began shadowing everyone. And its really hard bc when im out at the desk i kind of have to make it obvious that i am in training bc if i dont the guests that come to the desk think im just being a jerk by not offering to help them. So thats really annoying and awkward. I am just CRAMMING sooo many codes and processes into my head it*s insane. I dont know if anyone has ever delt with the ancient computer program ugh what is it even called...i cant remember-my brains fried for the moment...but it is like, the oldest system used on computers and to do the littlest thing takes 5 minutes and nothing makes sense...its all just memorizing. One of my bosses told me i wouldnt be checking anyone in or handling anything by myself for at least 2 weeks but i already ended up doing it my first day (i pretty much assumed that would happen) What i AM good at is "engaging the guest" LOL...(talking to them) that parts great...i just hate not knowing everything yet and it is SOOOO much to learn.

ALLLLL the people who i work with are still SOOOO nice...so funny and so interesting. there are people from all over the world who work there and i just pick their brains...one of the girls im close with at front desk is a girl from Holland, her name is nina, and i had her show me on google earth around her home town and asked her about her fav food and she showed me the most popular dinner dish...i guess what i came away with was that in Holland you eat a TON of bread and potatoes. i tell her she looks and sounds just like gisele bundchen but a little shorter HAHAHA. Another amazing and PATIENT girl who i love at front desks name is Carolina...shes hilarious and going to school to be a pediatrician...she LOVES kids and maybe thats y she is SO patient with me and actually offers to train me each day and is SO good at it. There is a woman named Elina from russia...SWEETHEART...she is also tireless and is NEVER aggravated when i have a question. She always brings me treats. Everyone else is also amazing...everyone makes it a point to go out of their way for you and smile and say hello by name when u pass in the halls...everyone holds the door for each other and so on...i guess this all comes with people who work in the hospitality industry.

though i am learning so much and constantly working after the first two hours the time seems to crawl by at a ridiculously slug-like speed. Hopefully that will change. I feel like ive been out of the working game for a lot longer than i actually have been. There*s much more to say about everything at work as well as outside of work but i have to get to sleep and i need to post this now so everyones happy :)
love to alllll!!